![]() ![]() Although some of these may have worked for some users, they have great chances of causing damage.Īlso, check the warranty on your printer. I would specifically suggest NOT doing the following, for the reasons specified. I have seen some reports that letting the printer sit overnight can recover issues with black ink not printing after changing a cartridge.Įdit - I have seen variations of the above that suggest some alternatives. After reinstalling the printhead and the cartridges you may need to run up to three cleaning cycles from the front panel or toolbox to restore proper operation. Put the printhead back in the printer and then reinstall the ink cartridges. A clean coffee filter works well for this. Remove the printhead from the water and gently dry the electrical contacts with a lint free cloth. Gently put the printhead nozzles down in the water and let it soak for ten minutes. Remove the printhead and wipe any excess ink on the printhead with a damp tissue. This printhead soak method DOES NOT apply to printers that have fixed, non-removable printheads such as the following:įor printers listed above with fixed printheads, if all the standard troubleshooting steps have failed it may help to manually clean the printhead as described in the video in the post here. HP Photosmart Premium e-All-in-One Printer - C310a HP Photosmart Premium TouchSmart Web All-in-One Printer - C309n HP Photosmart Premium Fax All-in-One Printer - C309a HP Photosmart Premium All-in-One Printer - C309g HP Officejet 6500 All-in-One series - E709 HP Officejet 7000 Wide Format Printer Series - E809 The following applies to printers with individual ink cartridges and separate removable printheads. If your printer or printhead are still in warranty I suggest you Contact HP for warranty service as the following may be considered by HP to invalidate your warranty. ![]() If the problem is still present then soaking the printhead as described below may resolve the issue. Turn the printer on and allow it to go through any required initialization. With the printer turned on and idle unplug the power cord for thirty seconds, then plug the cord back in. Perform a hard reset as follows: turn on the printer and wait for any printer motions to stop. If the above does not resolve the issue the initialization following a hard reset may. (Thanks to this suggestion.)Īfter checking the above run up to three cleaning cycles from the toolbox or printer front panel. If they are protruding the ink supply will not make proper contact with the printhead carriage. Make sure these scraped flush with the body of the cartridge. There are four small orange plastic tabs remaining from removing the cap, two each just above and below the ink port. Business PCs, Workstations and Point of Sale SystemsĪfter checking the vents turn the cartridge over and inspect the bottom side.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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